Shipping Policy

We offer :

Delivery in the United Kingdom 

- Free for orders over £50 
- £4.99 for orders under £50 

The delivery time depends on your delivery zone: 
- To Great Britain : 3 to 5 business days from the shipping date 
- To Northern Ireland : 4 to 5 business days from the shipping date 

International delivery 

- Free for orders over £100

 - £10 for orders under £100 

Return & Exchange Policy

We are happy to refund or exchange any item (excluding sale items) within 21 days from date of arrival, if for any reason you change your mind 

Package your items carefully, with each item in its original perfect condition and all labels attached.

Please send items back and send an email to support@arcdenoa.com containing your order number, reason for return or exchange, and item you would like to exchange for (if applicable)

Packages must be sent to:

415 Centennial Ave, Elstree, Borehamwood WD6 3TN

Within 3 business days of receiving your returned item, we will send you an email to confirm that your card has been refunded (or exchanged).

The details of this will also be posted to your account.

Please note it can take a few more days for your bank to complete the refund, depending on their processing time.